NYCPHP Meetup

[Bill Kamm]

Mark Simko wrote:
>> ------------------------------
>>
>> Message: 3
>> Date: Tue, 22 Apr 2008 17:59:46 -0700 (PDT)
>> From: Donna Marie Vincent <donnamarievincent at yahoo.com>
>> Subject: [joomla] host
>> To: Joomla Users Group List <joomla at lists.nyphp.org>
>> Message-ID: <361350.80650.qm at web35605.mail.mud.yahoo.com>
>> Content-Type: text/plain; charset=us-ascii
>>
>> I think at the last meeting someone mentioned 1and1 webhost and a negative experience with them.  Am I remembering correctly and does anyone know what the problem at 1and1 was?
>>
>> I'm asking because I have 2 new clients who are hosting with them.
>>
>> TIA.
>>
>>
>>     
>
> I have several sites up with them. Anthony claims that they are using an
> older version of mysql while setting the system to report using a newer
> version. Anthony also had trouble getting a domain released so he could
> move it to another hosting provider.
>
> I haven't run into those problems myself.
>
> I've found that Joomla 1.5 is slow on the sites that I have up. I
> haven't called them and asked them to move the sites to faster servers.
> Perhaps next week I'll try that and let you know how it goes.
>
> I've also found that I've had issues with the built in sef on the 1and1
> hosts. If I recall, the configuration setting didn't help at first, but
> that was with 1.5.1, and I haven't revisited the issue with 1.5.2
>
> 1and1 has a lot of easy to use management tools in their web interface.
> I like that when you have to set up a site for a group, and you aren't
> getting paid for it. You can set them up, point them to the tools, and
> let them manage it themselves from that point forward.
>
> I've also found the support at 1and1 to be good. I think they have 24x7
> phone support. Short waits. Always helpful.
>
> Best,
> Mark
>
>
> _______________________________________________
> New York PHP SIG: Joomla! Mailing List
> http://lists.nyphp.org/mailman/listinfo/joomla
>
> NYPHPCon 2006 Presentations Online
> http://www.nyphpcon.com
>
> Show Your Participation in New York PHP
> http://www.nyphp.org/show_participation.php
>
>   

Like Anthony, I have had problems with 1 and 1 doing whatever they could 
to prevent me from changing registrars.

Here's what happened.  When I tried to change registrars on one of my 
domains, they closed my account.  The technical and admin email 
addresses were on that domain, so I couldn't receive email.  In order 
for my new registrar to make the change, they needed me to confirm it 
via email.  I couldn't get the email, and the change was held up for 
about a month.  In the meantime, I couldn't use the web site because the 
account was closed, and I wasn't receiving any email.  I called them 
many times.  Yes, they usually answered the phone quickly, but every 
time I called for status they had an excuse, saying that their transfer 
department was working on it, and that I would receive a callback with 
status within 24 hours.  They never called back.  One time I got one of 
them to give me his extension.  When I called it, it was a non-existent 
number.  And they would never transfer me to their transfer department.  
I finally opened a new account using the same name, just so I could 
change the email addresses registered with the domain.  Now they keep 
sending me billing notices for $3.86 for the few days the account was 
re-opened.  I would definitely stay away from them.

Bill

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.nyphp.org/pipermail/joomla/attachments/20080423/ed5e7085/attachment.html>