[nycphp-talk] Open Source Help Desk Application
Oktay Altunergil
nyphp at altunergil.com
Tue Jan 7 12:39:37 EST 2003
http://perldesk.org/ is the defacto standard for small/medium hosting companies.
There's also Request Tracker which is much bigger and more feature rich. http://www.bestpractical.com/
Both are written in perl and are web based.
oktay
On Tue, 07 Jan 2003 11:01:51 -0500
Daniel Kushner <nyphp at websapp.com> wrote:
> Hi Group,
>
> If anyone has recommendations on the above, I would be interested to hear. A
> needed feature would be ticket creation using email!
> Please CC your response to charles at oddcast.com (a colleague of mine).
>
> Thanks.
>
> Daniel Kushner
> Vice President
> New York PHP
> http://nyphp.org
> daniel at nyphp.org
>
>
>
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