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[nycphp-talk] OT: Recommendations for web hosting services withextremely good uptimes?

Cliff Hirsch cliff at pinestream.com
Thu Nov 16 14:16:21 EST 2006


3tera has a solution that they offer to hosting companies that goes way
beyond this. In fact, MT could even be using it. Check out:

http://www.3tera.com
http://www.thegridlayer.com
http://www.utilityserve.com/

This may be the future, but for whom -- you or the service provider? The
benfit is obviously to the service provider; it the mother of all VPSes.
To the end-user? Awesome, if it works as stated. But remember -- you
still need to think about how "managed" a solution you want.

See:
http://www.utilityserve.com/packages.htm
http://www.thegridlayer.com/products/index.php

The question is, how do you compare this with a dedicated server? Is it
a fair comparison? What would your comfort level be if you were
deploying a mission critical application? I think it rocks, but no
matter how you look at it, you are getting a "slice" of pie instead of
the whole enchilada.

Btw, I just got a quote from Rackspace for $500ish -- don't know about
Fanatical support, but they definitely have a Fanatical sales force. I
wonder if a little guy like me would get lost among their 10,000 other
big customers....

Cliff

-----Original Message-----
From: talk-bounces at lists.nyphp.org [mailto:talk-bounces at lists.nyphp.org]
On Behalf Of Mark Armendariz
Sent: Thursday, November 16, 2006 1:35 PM
To: 'NYPHP Talk'
Subject: Re: [nycphp-talk] OT: Recommendations for web hosting services
withextremely good uptimes?

Wow, MT's grid server is incredibly interesting.  Been using MT for
years
with few to no complaints on any level.  Anyone have experience with the
new
service?

Mark

> -----Original Message-----
> From: talk-bounces at lists.nyphp.org 
> [mailto:talk-bounces at lists.nyphp.org] On Behalf Of Morgan Craft
> Sent: Thursday, November 16, 2006 12:53 PM
> To: NYPHP Talk
> Subject: Re: [nycphp-talk] OT: Recommendations for web hosting 
> services with extremely good uptimes?
> 
> Hearing good things about Media Temples new 'Grid Server'.  
> From what they are advertising the grid system should balance 
> sites across all servers instead of clustering with the 
> possibility of no downtimes. 
> 
> http://www.mediatemple.net/webhosting/gs/
> 
> -Morgan
> 
> Tom Melendez wrote:
> > Hey Folks,
> >
> > I'd like to offer my (brief, I promise) opinion on this 
> having been on 
> > both sides of the fence (offering and evaluating an SLA).  
> I also want 
> > to note that I am coming into the middle of this thread, so 
> I may have 
> > missed the initial requirements.
> >
> > We all want 100% uptime, which as Ken said, is only good until the 
> > first time they are down.  Really, what you want is someone who 
> > promises a respectable uptime and has a process in place to make it 
> > happen.
> >
> > What about an SLA?  Well, my experience has been that SLA's really 
> > amount to "well, if we're down and you complain, we'll 
> refund you your 
> > money for the month (or period of time)."  No SLA that I have ever 
> > seen reads, "If we're down, show us how much you lost in revenue 
> > (e-commerce site) and/or lost productivity 
> (mega-corporation) in that 
> > time and we'll cut you a check immediately".
> >
> > I admit it has been a few years so it totally possible that 
> this has 
> > changed, but I doubt it.
> >
> > Tom
> > http://www.liphp.org
> >
> >
> > On 11/16/06, Burak Ueda <subscriptions at burakueda.com> wrote:
> >   
> >> Using Softlayer for my customers and for myself almost a year now.
> >> They have 99.9% uptime SLA. There are 1~10 minutes of scheduled 
> >> maintenance down times in every 3-4 months. Most of them 
> takes less 
> >> than
> >> 5 minutes.
> >> Network is amazing, staff is professional and prices are 
> cheap. You 
> >> can get a pretty powerful box well under $200/mo
> >> *however* they are UNMANAGED.  *but* they have a very good paid 
> >> support system. They will fix/install/update anything you 
> want, for 
> >> only $3 per ticket. And they do it in minutes.
> >>
> >>
> >>
> >> David A.Roth wrote:
> >>     
> >>> It can have great prices, fast machines with tons of disk space, 
> >>> wonderful customer service and be totally Linux friendly, but if 
> >>> they are down 40 minutes or so at random times it isn't 
> acceptable 
> >>> to an online catalog web site. While a promise of an 
> uptime of 99% 
> >>> sounds near perfect, 1% downtime can be a lot especially 
> when its at 
> >>> peak times. I might be expecting too much, and it might cost too 
> >>> much, but I thought I would post and see if anyone has 
> >>> recommendations and solutions for web hosting services that have 
> >>> better than what I have described in uptimes.
> >>>
> >>> Thanks in advance,
> >>>
> >>> David Roth
> >>> rothmail at comcast.net
> >>>
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